Terms and Conditions
Effective Date: August 2025
Welcome to Rocky Mountain Herbs (“we,” “us,” “our”). By accessing or using our website [https://www.rockymountainherbs.ca] (the “Site”), purchasing our products, or interacting with our services, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully.
1. Use of the Website
You agree to use the Site only for lawful purposes and in a manner consistent with all applicable local, provincial, and federal laws and regulations in Canada.
You may not:
Use the Site in any way that could damage, disable, or impair our services.
Use any content from this Site without prior written permission, except as permitted by Canadian copyright law.
2. Products and Services
We offer handmade herbal products, digital content, and educational resources. All products are intended for informational or wellness support purposes and are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider before using any herbal product, especially if you are pregnant, breastfeeding, or taking medications.
3. Affiliate Disclosure
Some pages on our Site may contain affiliate links. If you click on an affiliate link and make a purchase, we may earn a small commission at no additional cost to you. We only promote products we genuinely believe align with our values and may be of benefit to our audience.
4. Email Marketing and Consent
By submitting your email address via our Site (e.g., newsletter sign-up, product purchases, free downloads), you consent to receive occasional promotional emails from us. You can unsubscribe at any time using the link in the email footer.
We comply with Canada's Anti-Spam Legislation (CASL). We do not sell or share your email address with third parties without your explicit consent.
5. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how your personal information is collected, used, and protected.
6. Payment and Pricing
All prices are listed in Canadian Dollars (CAD). We reserve the right to change our prices at any time without prior notice.
Payments are processed securely via third-party services (such as Stripe, Square, or PayPal). We do not store your credit card information.
7. Shipping and Delivery
Shipping is available within Canada and to select international locations. Delivery times may vary. Once the item has been shipped, we are not responsible for delays or issues caused by postal carriers or customs.
8. Refund and Return Policy
Due to the nature of our products (including perishables, wellness items, and custom formulations), all sales are final unless the product is damaged or defective upon arrival. If there is an issue with your order, please contact us at hello@rockymountainherbs.ca within 7 days of receipt.
9. Intellectual Property
All content on this Site—including but not limited to text, product descriptions, artwork, blog posts, digital downloads, and photographs—is the property of Rocky Mountain Herbs and protected by Canadian and international copyright laws.
No part of the Site may be reproduced, copied, or used for commercial purposes without express written permission.
10. Disclaimer
The content on this Site is for educational and informational purposes only. We are not licensed healthcare practitioners. Herbal products are not a substitute for professional medical advice, diagnosis, or treatment.
By using our products or relying on any content from this Site, you do so at your own risk.
11. Limitation of Liability
To the maximum extent permitted by Canadian law, Rocky Mountain Herbs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site, products, or services.
12. Governing Law
These Terms shall be governed by the laws of the Province of Alberta and the applicable laws of Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts in Calgary, Alberta.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
📧 hello@rockymountainherbs.ca